Australia's dedicated NDIS growth agency

Scale your care impact with precision.

We combine performance marketing with deep NDIS compliance knowledge to help quality providers connect with the right participants.

Free 20-minute audit. No lock-in contracts.

Marketing strategists reviewing campaign growth dashboards

Live growth estimate

51

Enquiries / mo

11

New participants

$26,400

Added monthly value

Modelled on our 2026 NDIS campaign benchmarks. Actual results vary by region and service mix.

Who we work with

Six provider types, six different growth problems

A SIL provider with three empty rooms needs something completely different to a plan manager scaling nationally. We build the strategy around your registration groups, coverage area and real capacity.

SIL & SDA providers

Filling vacancies in shared living homes takes more than a listing. We build vacancy pages, local search presence and referrer-facing campaigns so support coordinators find your property first.

Average 1,900 monthly searches for SIL vacancy terms in metro Australia

Google AdsLocal SEOVacancy landing pages

Support coordination

Participants and LACs choose coordinators on trust and responsiveness. We build authority content, review generation and fast enquiry funnels that answer within the hour.

Highest converting channel: branded search plus Google Business Profile

SEOGoogle Business ProfileEmail nurture

Allied health & therapy

OT, speech, physio and psychology practices need a steady referral pipeline without blowing out waitlists. We pace spend against clinician capacity so intake stays manageable.

Capacity-aware budgets prevent waitlist blowout

Google AdsMeta AdsReferrer outreach

Community participation & transport

Group programs and social outings sell on atmosphere. Short-form video, photo galleries and event campaigns show families what a day with you actually looks like.

Video-first creative lifts engagement 4-6x over static posts

Meta AdsSocial managementContent production

Plan management

A volume game won on clarity and speed. We build comparison-ready pages, sign-up flows and automated onboarding emails that reduce drop-off between enquiry and first invoice.

Sign-up friction is the single biggest lost-revenue driver

SEOConversion optimisationAutomation

Workforce & recruitment

Growth is capped by staffing. Recruitment funnels attract screened support workers with role-specific creative, so you can say yes to the next participant.

Cost per qualified applicant typically $18-$40

Meta AdsCareers pagesApplicant nurture

See the difference

Before and after we manage your social

Drag the handle to compare a real provider's posts before and after we took over their social media management and paid amplification.

HO

@horizonliving

Sponsored · NDIS services

Support worker smiling with a young man in a wheelchair in a bright accessible home

Take a walk through our new Penrith SIL home

Check your eligibility →

Short-form house tour with captions, participant-led voiceover and an eligibility check landing page. Published 4x weekly with paid amplification.

184K
5.2K
318
742
Monthly reach96,000
Before usWith us

Drag the handle (or use arrow keys) to compare.

0

Monthly reach

0

Video views / mo

0

Qualified enquiries / mo

$0

Cost per enquiry

View all case studies

Play with the numbers

What could your ad budget deliver?

Live simulator

Model your participant pipeline

Drag the sliders to see how monthly ad spend and engagement length change reach, enquiries and cost per participant lead. Based on live NDIS campaign benchmarks.

$3,000
6 months

Channel mix

Projected over 6 months

Impressions / mo

385,714

Website clicks / mo

14,657

Enquiries / mo

1,378

Cost per enquiry

$2

Estimated new participants onboarded

2,808

At a 34% enquiry-to-participant conversion rate across the engagement.

Projections are modelled estimates based on aggregate NDIS provider campaign data, not a guarantee of results.

Client Hub

One calm dashboard for your whole plan

Manage your plan, send us requirements, upload brand files and track campaign status — with automated emails keeping you in the loop at every step.

  • Live plan and monthly investment overview
  • Submit requirements and creative briefs
  • Secure file uploads for certificates and assets
  • Automated email confirmations and status updates
Sign in to your hub

Your hub

Growth plan · active

On track

Current plan

Growth — $3,300/mo

Requirements

Q3 campaign brief

Files

brand-logos.zip

registration-cert.pdf

Emails

Booking confirmed

Requirement received

How we work

From first call to live campaigns in four weeks

No mystery retainer. Here is exactly what happens, when it happens, and what you get at each stage.

01Week 1

Discovery & audit

We map your registration groups, service areas, capacity and current enquiry flow, then audit your website, ad accounts, search visibility and social output against providers competing in the same postcodes.

  • Written audit
  • Competitor benchmark
  • Keyword and demand map
02Week 2

Strategy & compliance review

Every message is checked against NDIS Commission advertising expectations before it goes live. We agree targets, budgets and the exact channels that suit your capacity — not a template retainer.

  • Channel plan
  • Messaging framework
  • Forecast and targets
03Weeks 3-4

Build & launch

Campaigns, landing pages, tracking and creative are built and launched together, so every enquiry is attributed from first click to signed service agreement.

  • Live campaigns
  • Conversion tracking
  • Accessible landing pages
04Ongoing

Optimise & report

Weekly optimisation, monthly reporting and a live Client Hub. You see spend, enquiries, cost per enquiry and what changed — in plain language, not a dashboard screenshot.

  • Weekly optimisation
  • Monthly report
  • Client Hub access

Compliance & trust

Marketing that respects the sector it operates in

The NDIS is not a normal market. Participants are making decisions about their home, their body and their independence. Everything we publish is written with that in mind — and reviewed against NDIS Commission expectations before it goes live.

More about how we operate

NDIS Code of Conduct aware

Copy and creative are reviewed against NDIS Commission advertising expectations — no outcome guarantees, no pressure tactics, no misuse of participant imagery.

Accessibility as standard

Every page we build targets WCAG 2.2 AA: captioned video, readable contrast, keyboard navigation and screen-reader friendly forms.

Privacy-first data handling

Participant enquiry data stays in Australian-hosted systems with consent language on every form. We never upload participant lists to ad platforms.

You own everything

Ad accounts, analytics, domains and creative files stay in your name. If you leave, you keep the whole engine — no lock-in.

Common questions

NDIS marketing questions, answered honestly

Can NDIS providers advertise on Google and Facebook?+

Yes. Registered and unregistered providers can advertise, provided claims are accurate and the advertising meets NDIS Code of Conduct expectations. We review every ad, landing page and post for compliant language before launch — that means no guaranteed outcomes, no misleading pricing and no participant imagery without written consent.

How much should an NDIS provider spend on marketing?+

Most providers we work with invest between $1,500 and $8,000 per month across management and ad spend, sized to capacity rather than ambition. A provider with three SIL vacancies needs a very different budget to a plan manager scaling nationally. Use the plan builder or the performance simulator to model your own range before you speak to us.

How long until we see participant enquiries?+

Paid search typically produces enquiries in the first two to three weeks once tracking and landing pages are live. Meta campaigns build over four to six weeks as creative is tested. SEO is a three to six month horizon, which is why we usually pair it with paid channels rather than run it alone.

Do you work with unregistered providers?+

Yes. Both registered and unregistered providers work with us. The compliance guardrails differ slightly, and we adjust the messaging framework accordingly — self-managed and plan-managed participant audiences are targeted differently to NDIA-managed ones.

Are we locked into a contract?+

No lock-in contracts. Engagements run month to month after an initial 90-day build period, which is the minimum honest window to launch, test and optimise. You own your ad accounts, analytics, website and creative files at all times.

What do you need from us to get started?+

Your service list and coverage areas, current capacity, access to any existing ad and analytics accounts, and brand assets if you have them. You can upload all of it securely in the Client Hub after your first strategy call — most providers are live within three to four weeks.

Something else on your mind? Send us a question — we answer within one business day.

Real people, real growth

The providers behind the numbers

Every campaign we run is for a real team caring for real participants. Here's who you'll be alongside.

Sarah M., Support Coordinator, Melbourne
Sarah M.

Support Coordinator, Melbourne

Our coordinator caseload grew 40% in five months — with enquiries we can actually service.
David R., SIL Provider Director, Brisbane
David R.

SIL Provider Director, Brisbane

Two SIL vacancies filled in six weeks. The audit alone was worth the call.
Amelia K., Allied Health Practice Owner, Sydney
Amelia K.

Allied Health Practice Owner, Sydney

Finally an agency that understands NDIS compliance. Our waitlist is now three weeks long.

Ready to grow with integrity?

Claim your free NDIS marketing audit or book a free 30-minute strategy call. No pressure — just a clear, written plan for your participant pipeline.

NDIS compliance reviewed

Every ad checked against Practice Standards

Australian owned & operated

Local team, local market knowledge

140+ providers supported

Across every state and territory

Private & secure

Your data stays in your client hub

No lock-in contracts

Written plan before you spend a dollar

Rated 5 stars by providers

Verified client reviews